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(813) 978-3700

Volt Grow® WARRANTY INFORMATION

Warranty claims are processed 7 days-a-week for faster turnaround.

LED Grow Lights

Product

Mechanical Components
Electrical Components
Controllers
Accessories 

Residential

5 Year
5 Year
5 Year
1 Year

Commercial

5 Year
5 Year
5 Year
1 Year

For a complete list of all warranty terms and conditions or for information regarding non-U.S. warranty processing please contact one of our Volt Grow® Certified Experts for customer service at 813-978-3700 between the hours of 8am & 8pm M - F or Sat. & Sun. from 10am - 6pm EST,or go to our Volt Grow® Terms & Conditions.


Warranty Processing Instructions - U.S. Customers Only

STEP 1

Call 813-978-3700 (M - F 8am to 8pm or Sat. & Sun. 10am to 6pm ET)

Speak with one of our Volt Grow® Certified Experts to troubleshoot your product and/or obtain an RMA# (Return Merchandise Authorization) to initiate warranty exchange or refund.

STEP 2

Return your non-working items

If after troubleshooting your item(s), it is deemed by a Volt® Certified Experts to be "defective/non-working", you will need to:

(a) Return items to our facility:
ATTN: RMA Department
Volt Grow
15486 N Nebraska Ave
Lutz, FL 33549

(b) Make sure your assigned RMA# is clearly displayed on the outside of all returned packages & written on a separate blank piece of paper placed inside of each package. This is necessary to match each package to the correct warranty request.

STEP 3

We quickly process your claim

Once your item(s) is received, we will inspect & test within 1 business day. If item is defective, we will process a repair, replacement, or refund within 1 business day. Volt Grow® will pay to ship any replacement items back to you, the customer. If items are deemed to be in good working condition then customer will be responsible for return shipping costs. Your cooperation with our team during the initial troubleshooting phase can help eliminate potential cost associated with the return of non-defective items.